Local Swansea star Sharnae Berresford wins Woolworths national Checkout operator of the year
Sharnae Berresford of Swansea has been recognised as Woolworths’ Checkout operator of the year as she brings a little good, every day to the local Swansea community.
Customers may recognise Sharnae’s face from the ABC TV series, Love on the Spectrum, where Sharnae and her partner Jimmy became engaged and soon after, married. As Sharnae’s love story played out on national television, her energy and enthusiasm continued on at the Woolworths Swansea checkout.
Woolworths Swansea Store Manager Michael Beresford said “Sharnae is an excellent example of what it means to bring a little bit of joy to everyone, every day. She often says Woolworths is her dream job and at the end of each day, she is already looking forward to her next shift.
“Sharnae enjoys nothing more than making her customers smile, asking about their day and catching up with the regular customers who will often line up at her register, even if there are vacant check-outs available. “She provides a consistent and high level of customer service to every customer, whether that be at the checkout or sometimes as a personal shopper and her bubbly personality has had an impact on both customers and the rest of her team.” “In a year where all of her peers across the state went the extra mile as essential workers through the pandemic, it’s a great achievement for Sharnae to be recognised for her efforts. We’re proud of her.”
Sharnae Berresford landed the job at Woolworths just over 10 months ago through inclusive recruitment specialists, Job Centre Australia (JCAL). A nationally accredited specialist Disability Employer Partner and youth NDIS provider, JCAL develops real relationships with inclusive employers like Woolworths to recruit valuable team members into the workforce, recognising the significant value of individual and cultural diversity.
Job Centre Australia’s Operations Manager – Lower Hunter, Anthony Workman says: “We couldn’t be prouder of Sharnae for this achievement, although it comes as no surprise. Her dedication, positive attitude, vivacious personality, and passion for people shines through in everything she does.
“In the four years Job Centre Australia has been supporting Sharnae, she’s made huge strides with overcoming her barriers and building on her confidence, social skills and gaining vital workplace skills. Seeing her take ownership of these skills and being recognised for her commitment to her role with Woolworths is incredible.
“Sharnae is a remarkable young woman with so much to offer her employer, her colleagues, her customers, and her community. We can’t wait to see her continue to progress with achieving her personal and career goals.”
With over 180,000 Woolworths team members, nominations were open from April and team members applied through a robust selection process. The annual national awards began in 2019 and recognise team members across nine categories, including Store Manager, Checkout Operator, Care, Fruit & Veg Manager, Online Manager, Fresh Manager, Grocery Manager, and Community Store and Online Delivery Driver. Sharnae will be awarded a trophy and a $5,000 gift voucher.